1. Account Registration & Security
To access and utilize ZiidiPlus’ Money Market Fund (MMF) investment services, users must register an account by providing accurate and verifiable personal information. This includes a valid phone number, email address, and legal name. These details are necessary for KYC verification, secure communication, and smooth financial operations.
ZiidiPlus employs advanced encryption and security measures to safeguard user data. You are solely responsible for maintaining the confidentiality of your login credentials. Any unauthorized access resulting from password sharing or negligence is not the responsibility of ZiidiPlus.
2. Deposits & Withdrawals
ZiidiPlus supports secure deposits and withdrawals through verified channels, including M-PESA and other mobile payment platforms. All payments should be made via official ZiidiPlus accounts as indicated on your dashboard.
Deposits made to unofficial accounts or personal agents are not recognized by ZiidiPlus. Withdrawals are processed promptly, usually within minutes, but may occasionally take up to 30 minutes due to network congestion or system maintenance.
Users are responsible for ensuring their registered payment numbers or accounts are active and accurate to avoid transaction failures.
3. Investment Guidelines
ZiidiPlus allows investors to participate in regulated Money Market Funds (MMFs), which generate daily interest by investing in low-risk instruments such as treasury bills and commercial papers.
- Choose an investment plan that matches your financial goals and liquidity preferences.
- Funds may be temporarily held to allow accurate calculation of daily interest earnings.
- Withdrawals can be made at any time, subject to standard fund processing timelines.
- Interest is accrued daily and displayed transparently in your dashboard.
4. Profit Distribution & Transparency
MMF returns are based on prevailing market rates and performance of underlying instruments. ZiidiPlus displays updated yield rates daily, ensuring transparency in earnings and returns.
While MMFs are considered low-risk, returns are not fixed or guaranteed. ZiidiPlus does not promise or imply guaranteed profits but strives to maintain stability and consistency of returns through regulated fund management.
5. Risk Disclosure & Compensation Policy
Money Market Funds carry minimal risk compared to other investments; however, market fluctuations or regulatory changes can impact daily yields. ZiidiPlus ensures full transparency in communicating such events.
In the unlikely event of a system failure or operational error, ZiidiPlus will take immediate steps to restore affected balances and ensure fair compensation where applicable.
6. Customer Support & Communication
Our support team is available to assist users with inquiries, account issues, or transaction clarifications through official ZiidiPlus channels including in-app chat, email, and WhatsApp.
Always refer to official communication from ZiidiPlus for accurate information. The platform is not liable for losses arising from third-party claims or unverified sources.
7. Referral Program
ZiidiPlus rewards users who introduce others to the platform through its affiliate referral system:
- Each registered user receives a unique referral link accessible from the dashboard.
- Referral bonuses are credited when invited users invest in MMFs through ZiidiPlus.
- Referral earnings do not reduce or affect investor profits.
- Fraudulent referrals or manipulation will lead to account suspension and forfeiture of rewards.
8. Compliance & User Responsibilities
By using ZiidiPlus, you agree to comply with all applicable financial and regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.
Engaging in fraudulent activities, account misuse, or attempts to exploit system vulnerabilities will result in permanent suspension and possible legal action.
9. Intellectual Property & Platform Use
All ZiidiPlus platform materials, technology, design, and brand elements are protected intellectual property. Users are granted a non-transferable license to access and use ZiidiPlus strictly for personal investment management.
Unauthorized reproduction, distribution, or use of ZiidiPlus materials for commercial purposes is strictly prohibited.
10. Amendments to Terms
ZiidiPlus reserves the right to amend or update these Terms & Conditions as required by operational, legal, or regulatory changes. Users will be notified of significant updates through their dashboard and official communication channels.
Continued use of the ZiidiPlus platform after changes implies acceptance of the revised terms.